Get in Touch

If you want to reach the team behind Phantom Key Escape, ask about our rooms, or learn more about how our immersive experiences are created, we’re always ready to hear from you. Every chamber, puzzle, sound cue, and hidden mechanism is built with care — and we carry that same attention into every conversation with our visitors.

Whether you're planning your first escape attempt, organizing a group experience, or simply curious about how we design our interactive environments, feel free to reach out. Our staff personally answers each message, offering clear guidance, booking support, and helpful recommendations to make your visit unforgettable.

Your questions help us improve, your feedback strengthens our adventures, and your enthusiasm keeps the doors of our mystery-filled world turning. Don’t hesitate — your message may spark the concept behind our next great puzzle.

Email

Poochies@outlook.co.nz

Phone

+64274456028

Address

541 High Street, Hutt Central, Lower Hutt 5010, New Zealand

Phantom Key Escape visitor communication illustration